You haven't searched anything yet.
We at Coforge have an urgent need for Bilingual CSR (languages -Spanish and English). this is an onsite opportunity in Augusta GA. interested candidates kindly apply or share your resume at Shabnam.shaikh@coforge.com
The Customer Service Representative assists with customer complaints, orders, errors, account questions, billing, cancelations, and other queries. This position must uphold the quality control standards of service to ensure customer satisfaction is achieved.
· Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
· Work call queues, call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information.
· Check insurance websites for proof of coverage and printing proof for data entry
· Contact agent to verify Break In Coverage (BIC) dates
· Assist Customer Service Coordinator as needed
· Help in all other (Non Assigned) queues when needed
· Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
· Attend departmental meetings as requested
· Maintain appropriate, professional working relationships with clients and other employees
· Other related projects as assigned
Job Type: Full-time
Pay: Up to $19.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
Work Location: On the road
Full Time
IT Outsourcing & Consulting
$34k-42k (estimate)
04/23/2024
08/20/2024
niit-aasha.com
3,000 - 7,500
2004
SUDHIR SINGH
$200M - $500M
IT Outsourcing & Consulting
The job skills required for Bilingual Call Center Representative include Customer Service, Call Center, CSR, Billing, Customer Satisfaction, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Call Center Representative positions, which can be used as a reference in future career path planning. As a Bilingual Call Center Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Call Center Representative. You can explore the career advancement for a Bilingual Call Center Representative below and select your interested title to get hiring information.